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Our Guarantee

The single question that everyone in our team frequently asks is “What is best for our clients?”. This provides the underlying basis for every decision we make. At Ray White Narangba we strive to seek the optimum outcome in everything we do, hence innovation is paramount. We do what it takes to get you the best result.

Ray White Narangba is interested in building relationships – our Clients are not simply transactions. In the same way that you deal with your chosen, trusted Doctor or Solicitor, we aim to be your Agent of choice and be there to help with all of your Real Estate needs.

Our Sales Service Guarantee

Our aim is to provide you with the highest level of service to achieve the successful sale of your property. We will do our utmost to ensure that the sale process is a pleasant experience.
To support this aim and in consideration of the trust you have placed in us, we guarantee to perform the following activities:

  • We will contact all our existing purchasers who are looking to purchase within your property’s price range and location.
  • An internationally recognised Ray White signboard will be installed on your property.
  • A top quality photograph will be taken for promotional purposes and a colour copy placed in our window display.
  • We will place your property details on our Internet site
  • Regular progress reports will be provided throughout the marketing period including comments received about your property.
  • We will expose your property to interstate transfers referred to our office through our nationwide referral network.
  • We will provide you with regular advertising reports.
  • We will present all offers obtained from prospective buyers.
  • We will phone you after each open inspection and after any other inspection within 24 hours.

Should we fail to perform in any of the above areas, we invite you to register your complaint in writing to us. If the complaint is not acted upon and rectified within 14 days after receipt of your letter, you have the option to cancel our agency agreement.